Server out of disk space? Free it up

When your server's disk fills up, panel tools that write files stop working. Archive in the File Manager, for example, shows:

Not enough free disk space to build the archive. Free some space and try again.

It means your server's files fill the disk its plan includes, leaving no room to write anything new.

What a full disk breaks

• Panel tools that write files. Archive, Extract here and folder downloads in the File Manager fail.
• The server itself. A server over its disk limit may be stopped, and it can't start again until you free some space. On Minecraft, a full disk is a common cause of the error in No key dimensions in MapLike: fix level.dat.

Check how full the disk is

The Disk Usage card on the Console tab shows how much of your plan's disk is in use. To see what's using it, open Disk Analyser under Essentials in the left rail.

• Disk used, at the top, shows the space in use against your plan's disk: amber from 70%, red from 90%.
• Breakdown, in the default Bars view, lists your top-level folders and files, largest first. Its percentages are shares of the space in use, not of your plan's disk.
• Treemap shows each item as a tile sized by what it holds. Click a folder to open it, or root to go back up.
• Scans are kept for a few minutes, so press Rescan after deleting in the File Manager or over SFTP.

Where the space usually goes

On Minecraft, World border (blocks) in the Config Editor caps how far the world can grow.

Clear old logs in one go

Old logs and crash reports are the quickest space to get back, and the panel can clear them for you. It works on the logs and crash-reports folders in your server's main folder, where Minecraft writes them, and never touches latest.log or debug.log, which the game is still writing.

• When the disk is full: a stopped server with a full disk shows Your server's disk is full above the tabs. Click Free up space on it (it shows when you can use both Disk Analyser and the File Manager). A list of the old files opens. Check it, then confirm the delete. Archive, then delete is grayed out there, because building an archive needs free space.
• Any other time: click Clean old logs in Disk Analyser, or the eraser icon in the File Manager toolbar. Choose Logs, Crash reports or both, how old a file must be under Older than (7 days, 30 days, Custom or Any age), and under Then either Archive, then delete or Delete. The preview lists every file before anything changes.
• On a timer: the Schedules tab can run Clean old logs as a task.

Delete files safely

1. Keep a copy of anything you might want back. Create a backup in the Backups tab (How to create and restore backups) or download the files. Folder downloads are zipped on the server first and fail on a full disk, so fetch folders over SFTP (Connect over SFTP with FileZilla or WinSCP).
2. Stop the server before removing anything from a world or save folder it's using.
3. In Disk Analyser, tick rows in Breakdown, or open folders in Treemap and click files to select them.
4. Click Delete selected, check the list, then click Delete 3 items (the count matches your selection). A Deleted message shows the space freed.
5. For a folder deeper down, such as plugins/dynmap, open its parent in the File Manager, click the folder once to select it, then click Delete in the details panel. See How to manage your server files.

Move to a plan with more disk

Disk size depends on your plan, and each plan card on the game pages lists it.

1. Open Billing (/dashboard/billing), find the server under Subscriptions and choose Actions > Change plan. Or open the server's Settings tab and select Change plan or game on the Plan and game card.
2. Pick a bigger plan, or keep the same plan and add Additional storage instead. If your plan is no longer sold, pick today's version of it with storage added and check the disk on the row: older plans came with more.
3. Select Continue, enter your account password if asked, then click the Switch to button. Upgrades apply straight away, and Plan changed confirms it. Upgrade or downgrade your plan explains the charges.