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Minecraft troubleshooting guides

Step-by-step fixes for crashes, boot loops and servers your players can't reach.

All 23 troubleshooting guides

Troubleshooting

Failed to initialize server: players folder

Minecraft server stops with DETECTED OLD PLAYER DIRECTORY IN THE WORLD SAVE? Move the leftover players folder out of your world, then start it again.

Updated 4 Nov 20265 min read
Troubleshooting

Failed to load properties from file: fix server.properties

Minecraft server missing its server.properties file? Restart it once, then check the port and bring back any settings that went to defaults.

Updated 17 Sept 20265 min read
Troubleshooting

Find Minecraft server logs and crash reports

Where latest.log and crash-reports live on a Minecraft server, how to download them from the Console or File Manager, and how to read a crash report.

Updated 26 Oct 20264 min read
Troubleshooting

Fix "Failed to bind to port" on Minecraft

Why Minecraft says FAILED TO BIND TO PORT on our servers, and how to clear a stuck process or an add-on set to the same port.

Updated 24 Oct 20264 min read
Troubleshooting

Fix "Failed to verify username" on Minecraft

Why a Minecraft server says Failed to verify username, the fixes for the player, and what switching off online mode really costs you.

Updated 24 Oct 20264 min read
Troubleshooting

Fix "Internal Exception" on Minecraft

Read the Internal Exception screen, tell a server fault from a player's connection, and fix dropped connections on your Minecraft server.

Updated 1 Nov 20264 min read
Troubleshooting

Fix "Kicked by an operator" on Minecraft

Find out what kicked a Minecraft player with Kicked by an operator, whether a command, a plugin or a schedule, and stop it from happening again.

Updated 26 Oct 20264 min read
Troubleshooting

Fix a Minecraft server that will not start

Read the Minecraft Console for the first real error, match the message to a fix, and undo your last change in the safe order, from add-ons to backups.

Updated 27 Oct 20265 min read
Troubleshooting

Fix Minecraft "Exception in server tick loop" crash

Find the crash report for Exception in Minecraft server tick loop, read the real cause out of it, and fix mods, memory, disk and watchdog crashes.

Updated 26 Oct 20264 min read
Troubleshooting

Fix Minecraft "Failed to check session.lock" error

What the session lock messages mean in each Minecraft version, and how to stop the server cleanly and clear session.lock safely.

Updated 26 Oct 20264 min read
Troubleshooting

Fix Minecraft "Incomplete set of tags received"

A player is kicked with Incomplete set of tags received from the Minecraft server. See what it means and how to match mods, data packs and versions.

Updated 26 Oct 20264 min read
Troubleshooting

Fix Minecraft "ZIP END header not found" jar errors

What zip END header not found, Unable to access jarfile and Invalid or corrupt jarfile mean on a Minecraft server, and how to replace the broken jar.

Updated 26 Oct 20264 min read